🔐 Privacy Policy
Astha Pain & Sleep Clinic
Our Commitment to Your Privacy
Astha Pain & Sleep Clinic (“Astha”, “we”, “our”, or “us”) is committed to protecting your privacy, personal data, and legal rights when handling your personal and medical information.
This Privacy Policy explains in a clear and transparent manner how we collect, use, store, and protect your information when you visit our website, contact us, or receive medical services from our clinic.
If you have any questions about this Privacy Policy, or if you wish to enquire about the personal information we hold about you, you may contact us at:
📧 asthapsclinic@gmail.com
Information We Collect
We may collect and process the following types of information:
1. Personal Information
Full name
Phone number
Email address
Address (if required)
Appointment and consultation details
2. Medical & Health Information
Pain-related complaints
Sleep-related issues
Medical history relevant to diagnosis or treatment
Information shared during consultation or through enquiry forms
Medical information is collected only for consultation, diagnosis, treatment, and follow-up purposes.
How We Collect Your Information
We may collect your personal and medical information through the following means:
Directly from you when you:
Fill out enquiry, appointment, or contact forms
Visit the clinic in person
Communicate with us via phone, email, WhatsApp, or website
From a parent or legal guardian (in case of minors)
From enquiries or complaints submitted to us
From incoming call records and message systems
From other medical professionals involved in your care (such as referring doctors or specialists), where applicable
How We Use Your Information
We use your information for the following purposes:
To schedule and manage appointments
To provide medical consultation, diagnosis, and treatment
To communicate with you regarding your care and follow-ups
To respond to your enquiries or requests
To maintain internal medical and administrative records
To improve our services and patient experience
We do not use your personal or medical information for any unrelated or unauthorized purposes.
Disclosure of Information
We may share your information only in the following circumstances:
With authorized doctors, medical staff, or healthcare professionals involved in your treatment
When required by law, regulation, or legal process
With government or regulatory authorities if legally obligated
We do not sell, rent, or trade your personal or medical information to third parties.
Data Security
Astha Pain & Sleep Clinic takes reasonable and appropriate measures to protect your personal and medical information from unauthorized access, misuse, loss, or disclosure.
Access to patient information is restricted to authorized personnel only.
Cookies & Website Tracking
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve our services.
Cookies do not collect sensitive medical information or personally identifiable health data.
You may choose to disable cookies through your browser settings.
Third-Party Services
Our website may include links or integrations with third-party services such as:
Google Maps
YouTube videos
WhatsApp or social media platforms
Astha Pain & Sleep Clinic is not responsible for the privacy practices or content of third-party websites or services.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 18 without the consent of a parent or legal guardian.
Information relating to minors is handled with additional care and confidentiality.
Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your data where legally permissible
Requests can be made by contacting us at asthapsclinic@gmail.com.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with immediate effect.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Astha Pain & Sleep Clinic
📧 Email: asthapsclinic@gmail.com